

Christine Chung
Posts

Meet a Federal Air Marshal. She May Have Been Sitting Next to You on a Flight.
Working for a federal agency shrouded in mystery, Esther Fausett shared what she could about her career in in-flight law enforcement.

Travelers Delayed or Stuck by the CrowdStrike Outage: What Did Your Airline Provide?
The flight disruptions brought on by the global I.T. failure were deemed within the control of the airlines, meaning airlines have to reimburse passengers for...

What the F.A.A. Bill Means for Travelers
The legislation, which funds federal aviation programs for the next five years, cements new passenger protections, adds new routes and lets the T.S.A. continue to...

What to Know About the New Rules on Airline Refunds and ‘Junk’ Fees
The Biden administration will require airlines to automatically refund fares when flights are canceled or delayed and to reveal more about extra fees before booking....

Now Arriving at an Airport Lounge Near You: Peloton Bikes, Nap Pods and Caviar Service
In recent months, a handful of exclusive credit card lounges have opened in airports in the United States. More are coming this year.

8 Incidents in 2 Weeks: What’s Going on With United’s Planes?
While no one was injured, most of the mishaps required emergency landings or diversions. One safety expert said the incidents were not the result of...

Self Service for Airport Security? It’s Happening in Las Vegas.
At security lanes at Harry Reid International Airport, travelers with PreCheck clearance can test a new self-service screening process with remote T.S.A. agents and video...

Facial Recognition in Airports: Biometrics Technology Is Expanding
Biometric technology is expanding at airports across the United States — and the world — and transforming the way we move through them, from checking...

How to Know if You’re Scheduled on a Boeing 737 Max 9, and What Your Options Are
With inspection guidelines set for the grounded planes, airlines could start flying the 737 Max 9 later this week. Here’s what travelers should know.

Will Passports Be Replaced by Biometrics?
Technology that uses a traveler’s unique physical identifiers, such as fingerprints and faces, will be expanded at airports in the United States and abroad.