Christine Chung

Or at least be reimbursed if it’s gone for good.

New options have arrived, for both U.S. passports and driver’s licenses, that may give travelers more flexibility.

Airlines pledged assistance, refunds and reimbursements to passengers whose travel had been disrupted by this summer’s software outage. Instead, passengers told us, they were on…

A new federal policy would require airlines to seat families together on flights, without incurring any extra fees.

Working for a federal agency shrouded in mystery, Esther Fausett shared what she could about her career in in-flight law enforcement.

The flight disruptions brought on by the global I.T. failure were deemed within the control of the airlines, meaning airlines have to reimburse passengers for…

The legislation, which funds federal aviation programs for the next five years, cements new passenger protections, adds new routes and lets the T.S.A. continue to…

The Biden administration will require airlines to automatically refund fares when flights are canceled or delayed and to reveal more about extra fees before booking….

In recent months, a handful of exclusive credit card lounges have opened in airports in the United States. More are coming this year.

While no one was injured, most of the mishaps required emergency landings or diversions. One safety expert said the incidents were not the result of…