Jordyn Holman

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Target Tests an A.I. Tool to Help Its Workers Aid Shoppers

The retailer is rolling out a chatbot to help workers answer questions from shoppers — and workers.

Ampla, a Lender to Consumer Brands, Faces Financial Struggles

Ampla, which lent money to smaller businesses that sold clothing, home furnishings and other items directly to consumers, is struggling financially and seeking a buyer.

Macy’s Reports Another Drop in Sales

The largest department store chain in the United States has not reported an increase in comparable-store sales since early 2022.

Walmart Opens the Year With Stronger Sales and Profit

The largest retailer in the United States reported higher sales and profit, giving insight into how consumer spending is weathering the high-interest-rate environment.

Walmart Is Shutting Health Centers After Plan to Expand

The 51 locations, next to Supercenters, proved too costly to be profitable, the retailer said.

Walmart Introduces a New Store Brand for ‘Quality Food’

The Better Goods store brand will carry plant-based, gluten-free and higher-end food and could help the retailer attract more affluent shoppers.

How Supplement Stores Are Trying to Tap Into the Ozempic Boom

GNC and the Vitamin Shoppe are redesigning displays and taking other steps to appeal to people who are taking or are interested in drugs like…

Beauty Stores Like Sephora Draw Teens Driven by Social Media

Sephora has emerged as a retailer of choice among teenagers and preadolescents. Its new chief executive sees both a challenge and an opportunity.

Walmart Wants to Teach Store Managers Compassion

The retailer brings about 2,000 managers a year to its headquarters to discuss how to relate to workers and customers, part of a U.S. corporate…

Levi’s Wants You to Rethink Your Denim Shopping

Under a new chief executive, the brand known for jeans is aiming to be a full outfitter, working primarily through its own stores and e-commerce.