A family reserved an eight-night Vrbo in the U.S. Virgin Islands, but the owner canceled the day before the trip. Finding a comparable place was...

A long-planned French getaway for three hit a snag when their airline reservation was mysteriously canceled, costing them almost $11,000. It turned out an unwanted...

A couple arrived in New York after midnight, and a failed “contactless check-in” process and M.I.A. customer service made their hotel room inaccessible.

A woman and her Chinese-born son were set to return to China for the first time since the pandemic, but their airline would not let...

Summer travel season is upon us. Do you know where your passport is?

After returning home from a wedding in Mexico, a traveler found a huge charge on his credit card and suspected a gas station attendant was...

After returning home from a wedding in Mexico, a traveler found a huge charge on his credit card and suspected a gas station attendant was...

A couple purchased an Arabian Sea voyage, but Vantage, the cruise company, went under. Their travel insurance was supposed to cover financial default, but the...

A couple is bumped from ultraluxury to semi-luxury on a trans-Pacific flight and receives what they feel is only a pittance in compensation.

A Minnesota couple’s vacation fell apart after a jet bridge accident and a code-share snafu led to two nights of failed connections.